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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lidia Calva

September 23, 2026

5  out of  5
rating by Lidia Calva
"La experiencia siempre es buena porque siempre nos reciben con amabilidad y una sonrisa, más aún porque Norma Maldonado siempre deja claras todas nuestras inquietudes..."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Windsor. "
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Stan A Angel

September 23, 2026

5  out of  5
rating by Stan A Angel
"I have been with State Farm for most of my adult life. What I enjoy about this company is consistency and that I can trust them, especially in times of emergency. Having been through a tornado while stationed in Texas with the US Army, my residence was completely destroyed and my car was thrown a block away. Like the commercial says, "Like A Good Neighbor State Farm Was There."

Presently, my business, home, and autos have been covered by Miguel Alfaro here in Petaluma for at least the past two decades. When I need help with policy changes or have questions, the team is quick to be there—present, competent, and polite. It is service that shines.

Norma, Cecilia, and this past year's interactions have been great, and most notably Estela, who is gracious, kind, and professional. She sets my mind at ease on what can be confusing insurance lingo (to me) by spelling it out in plain language I can understand.

I appreciate Miguel Alfaro, his team, and State Farm."
We responded:
"Stan, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience, we appreciate your continued support and your kind words for my Petaluma insurance team! - Your State Farm Agent, Miguel Alfaro "
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Ernie Ralston

September 22, 2026

5  out of  5
rating by Ernie Ralston
"Very responsive to my request for documentation to be forwarded to my lender."
We responded:
"Thank you so much for the 5 stars, Ernie! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Wyatt Holecek

September 16, 2026

5  out of  5
rating by Wyatt Holecek
"Great service clear explanations"
We responded:
"Hi Wyatt, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Miguel Alfaro’s team.  Please reach out to us if any questions come up!  - Miguel Alfaro’s Insurance Team "
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Silvia Gómez

August 28, 2026

5  out of  5
rating by Silvia Gómez
"Completamente satisfecha con la excelente gestión por parte de la oficina starefarm Miguel Alfaro 😊

Las señoritas Valentina y Norma, me brindaron la atención que yo requería de manera eficiente, cordial y oportuna.
Valentina me brindó toda la información clara y precisa de la póliza adquirida.
Norma me ayudó mucho en todo lo referente al pago de la póliza.

Servicio 💯 de 💯 …. Me siento muy feliz de la inversión que hice para mi futuro 🥰"
We responded:
"Silvia, thank you for the amazing review! Our Windsor insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Miguel Alfaro, your State Farm Agent "
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Radio Proeza En Dios

July 28, 2026

5  out of  5
rating by Radio Proeza En Dios
"Hola, soy Pascual, hoy fui atendido por Norma. Resolvió todas mis dudas en cuando ala cobertura que agarré con State Farm Muchísimas gracias"
We responded:
"Pascual,

Es un gusto ayudarte a resolver tus dudas sobre tu seguro de auto. Nos da mucho gusto saber que tuviste una buena experiencia. Muchísimas gracias por tomarte el tiempo de compartir tu experiencia con Norma.

Miguel Alfaro
Agente de State Farm y su equipo "
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Karen Figueroa Alvarez

July 25, 2026

5  out of  5
rating by Karen Figueroa Alvarez
"Miguel and his team are always very helpful! They are always very quick to respond either by email or phone call. Thank you for the ongoing support and help."
We responded:
"Karen, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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ulises figueroa

July 16, 2026

5  out of  5
rating by ulises figueroa
"Always very helpful and looks out for your best interests. I've been a long time member , always great customer service !"
We responded:
"Thanks so much for the fantastic rating, ulises! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Ruperto Franco

July 16, 2026

5  out of  5
rating by Ruperto Franco
"Tenemos barios años con state farm y tienen un exelente servisio por lo general nos gusta ablar con norma ya que siempre tiene una buena respuesta a nustras preguntas"
We responded:
"Ruperto, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Karen Martin

June 12, 2026

5  out of  5
rating by Karen Martin
"I was in need of car insurance by registration was going to be suspended heydy was a life saver and helped me last minute"
We responded:
"Thank you for your kind review of State Farm Agent Miguel Alfaro’s Team. We appreciate it!"
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don rose

June 1, 2026

5  out of  5
rating by don rose
"Miguel has been wonderful helping me transition my insurance from another county to Sonoma. He'd also a personable and friendly guy. I appreciate all he has done for me."
We responded:
"Thank you for taking the time to leave such a great review, don. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Angela Gonzales

May 23, 2026

5  out of  5
rating by Angela Gonzales
"Norma was great and very helpful. She was able to answer my questions and gave great insight."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Emma Burnett

May 20, 2026

5  out of  5
rating by Emma Burnett
"Amazing service and super friendly! They answered all of my questions thoughtfully and made the entire process smooth and stress-free while helping me get my insurance payment taken care of. Excellent customer service and such a positive experience overall!"
We responded:
"Emma, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Miguel Alfaro’s Team is just a call or email away!"
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James Reed

May 18, 2026

5  out of  5
rating by James Reed
"Miguel was very helpful 10/10 would recommend really knows his stuff"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Miguel Alfaro’s Team. "
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Niles Hubbard

May 18, 2026

5  out of  5
rating by Niles Hubbard
"Miguel was very patient with me. Im hard of hearing and he was kind and welcoming"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Miguel Alfaro’s Team. "
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Anna Aguilar

May 6, 2026

5  out of  5
rating by Anna Aguilar
"Miguel provides excellent service! Highly recommend!"
We responded:
"Thank you so much for the 5-star rating, Anna! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Cirilo Hernandez

April 9, 2026

5  out of  5
rating by Cirilo Hernandez
"Muy bien excelente cervicio"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations!

Cirilo, muchas gracias por las 5 estrellas. Aquí en la oficina de Migue Alfaro State Farm, seguimos listos para ayudarte con tu seguro de auto y servicios financieros "
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Brisa Silva

April 6, 2026

5  out of  5
rating by Brisa Silva
"Muy amable y agradables personas"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Miguel Alfaro’s Team. "
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Carly Barbitta

April 4, 2026

1  out of  5
rating by Carly Barbitta
"Don't go here nobody knows what they are doing it took them a month and a half to fix a mistake they made I recommend going anywhere else for insurance they changed me twice for a policy change I did not ask for and that they where not given permission to do with and increase my insurance by 300% with out informing me for no apparent reason don't go here"
We responded:
"Carly, it was a pleasure to serve your family’s policies for over four years without any issues. However, this recent problem arose due to miscommunication among family members.

When we receive a request to make a change, we promptly address it. However, reversing the change, when you change your mind, takes some time. We were delighted to assist in rectifying a mistake that wasn’t our fault.

We wish you the best of luck in the future."
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Maria Reyes

March 30, 2026

5  out of  5
rating by Maria Reyes
"Norma es muy amable, me ayudo con todos mis preguntas, explica muy bien sobre el seguro de vida y twins mucho respeto por mi."
We responded:
"Wow, thank you for the 5-star review, Maria! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!
Maria muchas gracias por las 5 estrellas. Todos aquí en la agencia de seguros de Miguel Alfaro de State Farm Apreciamos su negocio y su o. Seguimos listos para ayudar en cualquier cosa relacionada con sus seguros de auto y de vida!
"
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Ronan De Leon

March 11, 2026

5  out of  5
rating by Ronan De Leon
"The people that help me is really great !"
We responded:
"Wow, thank you for the 5-star review, Ronan! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Karina Escamilla

March 10, 2026

5  out of  5
rating by Karina Escamilla
"Phoebe is always a pleasure to work with, been with State Farm for years and she is always ready to assist with any of my requests. Love working with Miguel and team."
We responded:
"Thank you for the amazing review, Karina! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Michael Kilmer

February 24, 2026

5  out of  5
rating by Michael Kilmer
"Phoebe was very nice and my search for insurance stopped as soon as I talked to her and I was so happy"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Miguel Alfaro’s Team. "
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Ines Sanchez

November 24, 2025

5  out of  5
rating by Ines Sanchez
"Son muy amables y muy eficientes,gracias excelente atención"
We responded:
"Ines, muchas gracias por compartir tu experiencia con nuestra oficina local de State Farm aquí estamos listos para asistir con lo que ocupes para tu seguro de auto, seguro de vida y seguro de casa o seguro de inquilinos"
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Sapna Raghav

November 14, 2025

5  out of  5
rating by Sapna Raghav
"Great news! I received a very reasonable price for my car insurance with State Farm. A big thanks to Phebe for helping me through the process—she made everything smooth and easy.”"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"